Please drop us a message if you have any issues or questions at all. We're happy to help out wherever we can and will get back to you ASAP. If your query is related to an order you have already placed please email us instead of using social media. If it is related to returns you can find out how our returns work by clicking here.
Free Shipping on orders $125+
Shipping
Orders take 1-3 business days to be processed before shipping out. We will provide you with a tracking number and the Estimated Delivery date once your order has shipped.
Orders placed on Friday will not be processed until Monday as our warehouse is closed on Saturday + Sundays.
Pre-order items are not eligible for Priority or Express Shipping, as these items are often produced and shipped at a future delivery date.
If your package arrives damaged, please contact us within 24 hours of receiving your order. Panache Apparel is not responsible for lost or stolen packages.
Returns
We hope you love your items, but if for any reason you are not satisfied with your purchase, you may return unworn, unwashed merchandise within two weeks from the date received for store credit only. All sale items are Final Sale. A valid receipt is required for all returns, and the merchandise must be in its original condition. Panache Apparel is not responsible for shipped packages once they leave our warehouse, including lost or stolen. Shipping charges are non-refundable.
Purchases may be returned within our return policy window to our warehouse:
Panache Accessories
Attn: Return
15300 Minnetonka Industrial Road
Minnetonka, MN 55345
Panache Accessories is not responsible for return shipping costs. It may take up to 7 business days once we receive the returned merchandise for your return to be processed. Once your return has been processed, store credit will be issued to you.
Final Sale, Flash Sale, and Sale items are not eligible for Returns or Exchanges.
Due to their intimate nature, below are the categories in which we cannot accept returns and are considered Final Sale:
All Accessories
Jewelry
Hats
Scarves
Handbags
Final Sale
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